By now you should have all of your user groups, and all of your users assigned to their groups. Now you are ready to begin setting screen/window and control options for each user. While logged in as Supervisor, you must go into every screen and press CTRL-F8. This will bring up the Set User Access screen. You will see a list of your User Groups, and a list of protected controls that are initially all set to Yes for access. Double-clicking on a Yes or No will cause it to toggle. For each user group, turn off the controls you do not want that user group to have access to in the current screen.

 

USER TIP: If you give a user ALL ACCESS in the [Default Access] field then you must manually reset the controls that you wish to restrict in each module or TelcoMgr screen. Conversely, if you set the field to NO ACCESS you must manually reset the controls that you wish to enable for the user or group.

 

The Work Group applies to Work Group filtering, which is only applicable if you are using the TelcoMgr Enterprise and/or Site License. The Group or user can be assigned a unique code which may be applied to Customer/Location, Circuit, History, CPE, and Directory files. Each of these files contains a Current Work Group (CWG) code. Therefore, when the CWG field is completed in each of the TelcoMgr databases with the appropriate Work Group code, only the records that match the User Group or User's Workgroup Code (CWG) will appear in the various browse tables.